PRIVACY POLICY BOXI MINILAGER

Customer service will be performed by OK Minilager AS, while accounting will be performed by the parent company Self Storage Group ASA. We have entered into data processing agreements with the companies that treat information for us, and these will not extradite information to third parties. The following companies outside of Self Storage Group are central when your information is processed:

• Jotform – gathering of information from our users via the website.
• One.com – operating web pages.
• Salesforce – administration and storage of information.
• 24SevenOffice – administration of invoices and orders.
• Quickpay – processing of payment by card.
• Google – anonymized and aggregated user information for use of our digital services.
• Facebook – anonymized and aggregated user information for use of our digital services in conjunction with advertising.

a) Inside the EU/EEA
Your personal data can be transferred to foreign countries. Transfer of personal data inside the EU/EEA – area can freely take place according to the current privacy legislation.

b) Outside the EU/EEA
If we transfer personal data outside the EU/EEA-area, we will be insured that the transfer is happening according to the current legislation. This means that we will collect consent from you to implement the transfer or use other mechanisms to do a legal transfer.

In some cases, other businesses will have access to your personal data:
Other companies in the group: Personal Data will be shared with the mother company Self Storage Group ASA, and in some cases, we will need to share your personal data with other companies in the group, for example in conjunction with customer service. The data we share will not be used for other purposes than stated above in item 4).

Insurance companies: If you have chosen to order the insurance we provide, we can at the request of the insurance company or in case of damages give the insurance company (Reason Global) access to the personal data. OK Minilager AS has a data processing agreement with Reason Global, who can disclose data to third parties responsible for handling any damage.

Public authority: Your personal data can in special cases be disclosed to a relevant public authority. Disclosure like this will only occur if we are required to comply with applicable laws and regulations.

On our website, you can choose to use certain features that you gain access to through other companies or that we collaborate with other companies on. These features, including social networks and geolocation tools, are being run by third parties, including social networks, and are clearly marked. These third parties can use or share personal data according to their Privacy Policy. We strongly recommend that you read through the third-party Privacy Policy if you use these features.

The website can from time to other contain links to external websites. We are not responsible for the Privacy Policy or content on such websites.

OK Minilager AS has surveillance cameras installed on most storage facilities. All recordings will automatically be deleted in accordance with applicable legislation. If it is likely that a recording may be handed over to the police, the tape can be stored for up to 30 days.

OK Minilager AS uses email and phone as a part of the daily work to serve customers and interests. Relevant information provided by the telephone conversation and emails as part of the customer treatment is journaled.

OK Minilager’ co-workers will use email in general dialogue with internal and external contacts. The individual is responsible to delete messages that no longer are current, and at least yearly go through and delete unnecessary content in from the inbox.

OK Minilager AS treats personal data about their employees to process salaries and personnel responsibility. Legal basis follows the Personal Data Act § 8, first paragraph and § 8 a), b) or f) and § 9 a), b) and f). It is the CEO that has the daily responsibility for this. The necessary information for payment of salary is registered. This may include ground data, salary level, time registration, tax rate, tax municipality, and union affiliation. Other information about employees are connected to the individual’s work instructions and facilitation of the individual’s work. Furthermore, information related to key administration of entries and deposits, and information about access control to IT systems. The information is gathered from the employees themselves. The information will only be deployed in conjunction with salary payments and other law-abiding disclosures.  Routines for deleting personal data follows The Norwegian Accounting Act and The Archival Act of 1992. Information about names, positions and working areas are considered to be public information and can be published on all of the company’s websites.
Every application for positions will be stored in our electronic archive, and shredded as soon as the position is filled, or after a year.

The data manager in OK Minilager AS is CEO Fabian Søbak.
Phone: +47 92 42 94 38

If you have any questions about our Privacy Policy or about our use of personal data, please contact us on email (Customer Service). Use the same contact information if you want access to, correct or delete any data.

This Privacy Policy is translated from Norwegian. The original Norwegian version is applicable.

We use the personal data to the following purposes:

a) To deliver and improve our services.
We use personal data to deliver our services to you. An example would be to use your personal data to contact you, or make sure you are able to pay for the services we provide you. If you contact us via customer service, dependent of what the inquiry is regarding and what channel you contact us through (phone, chat or email), we will need to know who you are, what product you have purchased, your address and your phone number. We will gather the information needed to help you.
We also use personal data to insure you get the best possible user experience, such as adapting the display of the content to your screen/device in order for the pages to load as quickly as possible.

b) To adapt services, give you recommendations and relevant marketing.
We wish to give you recommendations, product information and service adjustments that are relevant to you. This will be given based on your behavior, such as products and services du have used or bought, ads you have clicked on, or articles you have read, as well as on the behavior of other users with a similar utility pattern as you.

c) To improve digital communication and advertising.
We use your personal data to improve our advertising. By creating a profile with us you accept targeted advertisement through programmatic purchases and targeted advertising through social media where your personal data will be used within purchasing of such advertising.

d) To compile statistics and understand marketing trends.
We compile statistics and map marketing trends to improve and further develop our product offers and services. As far as it is practically possible we try to do this with anonymous information, without knowing this information is tied specifically to you.

e) To avoid misuse of our services.
We use personal data to prevent misuse of our services. Misuse can be attempts to log on to others accounts, attempts on fraud, spam, hateful expressions and other acts that are illegal according to Norwegian law.

You can influence which personal data we store about you, and how we use the information. You can do this by contacting Christian Hanssen by mail, or by phone 22654000. If you discover any misinformation about you, please contact us so that we can correct this.

OK Minilager AS deletes information about you in line with regulatory requirements. Information on purchases will as a main rule be deleted when there is no longer need to store information to answer the customers inquiries and complaints, unless we need the information to fulfill other legitimate purposes. Accounting legislation and other legislations can in some cases require us to store some types of information for a longer period of time. Instead of deleting the personal data, it may in some cases be appropriate to anonymize the personal data. With anonymization, we mean that all identifiable or potentially identifiable characteristics will be removed from the datasets that will be stored.

OK Minilager AS values your feedback. Here you can see which rights you at any time possess, and can at any point exercise by contacting us.

Withdrawal of consent: If you have given your consent to receive inquiries from us about offers on our services, you can at any time withdraw this consent. We have facilitated so that you can easily reserve yourself from this kind of inquiries in every inquiry from us. Consent can also be withdrawn by contacting customer service.
You have the right to ask for access to your personal data according to the Data Protection Act §18 and GDPR art. 15.

Ask for correction or deletion: You can also ask us to correct misinformation we have about you or ask us to delete any personal data. We will, as far as possible, accommodate a request to delete personal data, unless there are weighty reasons for us not to delete. For example storing information for documentation purposes.

Right to data portability: you can demand to take your personal data to another business—This is called data portability. If this is technically possible, you can demand that we as the ones responsible for data management make sure to transfer the information to the new business. The information shall be in a structured, standardized and machine-readable format.

These rules are of the regulation article 20.

Right to complain: You have the right to complain to a supervisory authority, in this case The Norwegian Data Protection Authority pursuant to The Data Protection Act article 13 (2) letter d.

You also have the right to get limited processing in certain cases pursuant to The Data Protection Act article 18.

We use cookies to improve the user experience on this website. A Cookie is a text-file, that with visits or interactions with a website, is added to your browser’s internal memory. You can stop us from placing cookies in your browser. Most modern browsers (Google Chrome, Firefox, Internet explorer, Safari, Opera, etc.) is set to accept cookies automatically, but you can change these settings so that cookies do not get accepted.  The disadvantage by deactivating cookies is that your browser will not function optimally. The reason is that the purpose of most cookies we use is to make sure the functionality of the website is good, for instance that the website can remember what you have in your shopping cart.

We also use other tools than cookies to gather data about your IP-address, what browser you use, your broadband supplier, operative system, date and time of your visit, and data about how you navigate the website. We use this data to analyze trends, in order to make the website more user friendly.

For a full list over which cookies we use, follow this link.

Marketing through email and SMS includes newsletters and other inquiries about content, services, offers, campaigns and events from us, our collaborators and partners through email, phone, SMS, post/letters and social media. We only use this marketing tactic if you have given us consent to do so. Your personal data can also be used to adapt this communication. You can at any time, easily and without cost, opt out of these marketing inquiries through the unsubscribe-function in the emails and texts.

On most of our Storage facilities we have an access system, either by entering a code, or entering through a tele key. Any use of the access system Is logged.

In cases where you are contacting us with an interest of knowing more about our services, we will always conduct a “legitimate interest assessment”. If we, based on this assessment, conclude that your interest in being contacted by us is more important than your privacy interests, we will start the dialogue with you through the medium you contacted us on, or any medium you have specifically requested.

We will on a regular basis update or change the Privacy Policy. We will inform you of major changes.